MASTER RENTAL & SERVICE AGREEMENT
This Master Rental & Service Agreement ("Agreement") is entered into between The Party Plug, LLC ("The Party Plug," "Company," "we," "our," or "us") and the individual, business, organization, or entity renting equipment or services ("Customer," "Renter," or "you"). This Agreement governs every rental, delivery, pickup, setup, service, and event provided by The Party Plug unless otherwise agreed to in writing. By paying an invoice, placing an order, accepting delivery, scheduling services, taking possession of rental equipment, or otherwise using equipment provided by The Party Plug, the Customer acknowledges that they have received this Agreement, read it, understood it, and agree to be legally bound by all terms and conditions contained herein. If the Customer does not agree to these terms, they must not submit payment, accept delivery, or use any equipment or services provided by The Party Plug. 1. About This Agreement This Master Agreement applies to every rental and service provided by The Party Plug, including but not limited to: ● Tables ● Chairs ● Cocktail Tables ● Yard Games ● Foam Parties ● Inflatable Games ● Speakers ● Generators ● Event Accessories ● Future rental equipment added to our inventory Certain equipment may also require an Equipment Addendum. Any applicable addendum becomes part of this Agreement and carries the same legal effect as the terms contained herein. If a conflict exists between this Master Agreement and an Equipment Addendum, the Equipment Addendum will control only for that specific equipment. 2. Definitions For purposes of this Agreement: Company means The Party Plug, LLC, its owners, employees, contractors, agents, representatives, and authorized personnel. Customer means the individual or organization renting equipment or services from The Party Plug. Equipment means any item rented, delivered, or provided by The Party Plug, including accessories, cords, generators, covers, extension cords, foam equipment, inflatables, yard games, furniture, and any future inventory. Rental Period begins when equipment is delivered or picked up and ends when all equipment has been returned to and accepted by The Party Plug. Event Site means the address identified on the reservation or any other location approved in writing by The Party Plug. Invoice includes any estimate, booking confirmation, payment request, receipt, or electronic invoice issued by The Party Plug. 3. Acceptance of Agreement The Customer agrees that any of the following actions constitute acceptance of this Agreement: ● Paying an invoice. ● Clicking "Pay Now" on an invoice. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 2 ● Booking online. ● Accepting delivery. ● Picking up equipment. ● Using any rented equipment. ● Requesting setup by The Party Plug. ● Authorizing someone else to receive equipment on the Customer's behalf. No handwritten signature is required unless specifically requested by The Party Plug. Electronic acceptance carries the same legal effect as a handwritten signature to the fullest extent permitted by Nebraska law. 4. Customer Eligibility The Customer represents and warrants that: ● They are at least 18 years old. ● They have authority to enter into this Agreement. ● They are legally authorized to bind any organization or business they represent. ● All information provided during booking is accurate. ● They will promptly notify The Party Plug of any changes to the event location, date, or contact information. 5. Reservations, Payment Terms & Booking Policy 5.1 Reservation Confirmation A reservation is not guaranteed until all required payments have been received by The Party Plug. Reservations are accepted on a first-come, first-served basis. Equipment will not be held without a confirmed reservation. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 3 The Party Plug reserves the right to decline any reservation at its sole discretion. 5.2 Booking Deposit Certain rentals may require a non-refundable booking deposit to reserve equipment or event services. Unless otherwise stated in writing: ● Booking deposits are applied toward the total rental amount. ● Booking deposits are not security deposits. ● Booking deposits do not limit the Customer's financial responsibility under this Agreement. ● Booking deposits become non-refundable once the reservation is confirmed. If full payment is required at booking, the full payment satisfies the booking deposit requirement. 5.3 Final Payment Unless otherwise stated on the invoice: Payment in full is due before: ● Equipment is delivered ● Equipment is picked up ● Services begin The Party Plug may refuse delivery or cancel services if payment has not been received. 5.4 Accepted Payment Methods The Party Plug currently accepts payment through approved electronic payment methods including: ● Credit Cards The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 4 ● Debit Cards ● Stripe Payment Links ● Other payment methods approved by The Party Plug Personal checks may be refused at the Company's discretion. Returned checks or reversed electronic payments may result in additional fees. 5.5 Taxes & Fees Applicable sales tax, processing fees, delivery charges, fuel surcharges, setup fees, damage waiver fees, security deposits, cleaning charges, and other applicable charges will appear on the Customer's invoice. Customers are responsible for reviewing their invoice before payment. 5.6 Late Payments Any unpaid balance remaining after its due date may accrue interest at the lesser of: ● 1.5% per month, or ● the maximum amount permitted by Nebraska law. The Customer is responsible for all reasonable collection costs, attorney fees, court costs, and expenses incurred while collecting unpaid balances. 6. Security Deposit & Damage Waiver 6.1 Refundable Security Deposit Certain rentals require a refundable security deposit. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 5 The security deposit is not insurance and does not limit the Customer's liability under this Agreement. The deposit may be applied toward: ● Equipment damage ● Missing equipment ● Theft ● Late returns ● Cleaning charges ● Unauthorized relocation ● Collection costs permitted by law If the total charges exceed the deposit amount, the Customer remains responsible for the remaining balance. Unused portions of the security deposit will generally be refunded within 5 business days after equipment has been inspected. 6.2 Damage Waiver If a Damage Waiver Fee is included on the invoice, it provides limited protection for accidental damage resulting from normal intended use. The Damage Waiver does not cover: ● Theft ● Lost equipment ● Missing accessories ● Intentional damage ● Negligence ● Abuse ● Misuse ● Vandalism ● Fire ● Flooding ● Vehicle accidents ● Weather-related damage caused by improper operation The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 6 ● Unauthorized repairs ● Equipment used contrary to Company instructions The Party Plug determines whether damage qualifies under the Damage Waiver after inspection. The Damage Waiver is not insurance. 7. Card-on-File Authorization By paying an invoice, the Customer authorizes The Party Plug to securely retain the payment method used for the reservation for the duration of the rental transaction and until all obligations under this Agreement have been satisfied. The Customer authorizes The Party Plug to charge the payment method on file only for amounts authorized under this Agreement, including but not limited to: ● Additional rental charges ● Late return fees ● Cleaning fees ● Damage charges ● Missing equipment ● Replacement costs ● Theft ● Collection costs ● Returned payment fees ● Other charges expressly permitted by this Agreement Except where immediate processing is necessary to prevent additional financial loss or comply with payment processor requirements, The Party Plug will make reasonable efforts to provide an itemized invoice describing any additional charges before processing payment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 7 8. Chargebacks & Payment Disputes If the Customer believes an error has occurred, they agree to contact The Party Plug and provide a reasonable opportunity to resolve the matter before initiating a chargeback or payment dispute. Nothing in this section limits the Customer's legal rights under applicable law. If a chargeback is initiated and The Party Plug successfully demonstrates that the charge was authorized under this Agreement, the Customer agrees to reimburse The Party Plug for any chargeback fees, collection costs, reasonable attorney fees, and other expenses permitted by law. Fraudulent chargebacks may be referred to collections or pursued through available legal remedies. 9. Delivery, Pickup & Rental Period 9.1 Rental Period The Rental Period begins when the Equipment is delivered by The Party Plug or picked up by the Customer, whichever occurs first. The Rental Period ends only after all Equipment has been returned to and accepted by The Party Plug, or when The Party Plug has completed pickup of the Equipment. The Customer remains fully responsible for the Equipment throughout the entire Rental Period, including any period during which the Equipment is left unattended. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 8 9.2 Delivery & Pickup Services If delivery service has been purchased, The Party Plug will deliver and pick up the Equipment at the location listed on the reservation confirmation or invoice. Delivery and pickup times are scheduled in advance; however, all times are estimates. While The Party Plug makes every effort to arrive within the agreed time frame, delays caused by traffic, weather, road construction, vehicle breakdowns, accidents, previous deliveries, or other circumstances beyond our reasonable control may occur. Such delays do not constitute a breach of this Agreement and do not entitle the Customer to a refund unless otherwise required by law. 9.3 Weekend Rentals Unless otherwise agreed in writing, weekend rentals are scheduled as follows: ● Delivery or customer pickup on Friday. ● Equipment return or Company pickup on Sunday. Certain equipment or event packages may have different rental periods, which will be identified on the Customer's invoice or reservation confirmation. 9.4 Customer Availability The Customer, or an authorized adult representative at least eighteen (18) years of age, must be present during delivery and pickup unless prior arrangements have been approved by The Party Plug. If no authorized person is available upon arrival, The Party Plug may: ● Wait for a reasonable period of time; ● Reschedule delivery or pickup; ● Charge additional delivery or waiting fees; or ● Cancel the reservation if delivery cannot reasonably be completed. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 9 9.5 Site Access Requirements The Customer is responsible for ensuring that the delivery location is reasonably accessible. The Customer shall notify The Party Plug before delivery if the location includes: ● Stairs ● Elevators ● Gated communities ● Restricted parking ● Limited vehicle access ● Narrow pathways ● Construction areas ● Apartment buildings ● Event venues with loading restrictions ● HOA requirements ● Security checkpoints ● Locked gates ● Animals that may interfere with delivery Failure to disclose access restrictions may result in additional delivery charges, reduced setup time, delayed service, or cancellation if delivery cannot be safely completed. 9.6 Delivery Area Preparation Before delivery, the Customer agrees to ensure that: ● The setup area is reasonably clean and free of debris. ● The area is accessible without unnecessary obstruction. ● Pets are secured away from delivery personnel. ● Vehicles, trailers, or other obstacles do not block access. ● Required utilities, if applicable, are available. ● The location is safe for employees to unload equipment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 10 The Party Plug reserves the right to refuse delivery if conditions present an unreasonable safety risk to employees, customers, guests, or equipment. 9.7 Customer Inspection The Customer shall inspect the Equipment immediately upon delivery or pickup. By accepting possession of the Equipment, the Customer acknowledges that: ● The Equipment appears to be in good working condition. ● All listed items have been received unless immediately reported. ● Any visible damage or missing items have been reported before use. Failure to notify The Party Plug of any issues before using the Equipment constitutes acceptance of the Equipment in its delivered condition. 9.8 Equipment Location, Possession & Prohibited Transfer All Equipment shall remain at the approved event location listed on the reservation unless The Party Plug provides prior written authorization for relocation. The Customer shall not: ● Sublease, rent, lease, or re-rent the Equipment to any other person, business, or organization. ● Loan, lend, or otherwise transfer possession or control of the Equipment to any third party. ● Use the Equipment as part of another rental business or commercial operation. ● Charge any person or organization for the use of Equipment owned by The Party Plug. ● Move the Equipment to another event, venue, or address without prior written approval from The Party Plug. ● Assign any rights or obligations under this Agreement to another party. The Customer remains fully responsible for the Equipment at all times, regardless of whether another person, guest, organization, or vendor is using or possessing the Equipment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 11 Any unauthorized relocation, transfer, sublease, or commercial use of the Equipment shall constitute a material breach of this Agreement and may result in: ● Immediate termination of the rental without refund; ● Immediate recovery of the Equipment by The Party Plug; ● Loss of any applicable Damage Waiver; ● Additional transportation or recovery charges; ● Liability for any damage, loss, theft, or claims arising from the unauthorized use; and ● Any other remedies available under this Agreement or applicable Nebraska law. For the avoidance of doubt, Equipment rented from The Party Plug is for the Customer's event only and may not be re-rented, loaned, or used to provide rental services to others. 9.9 Late Returns Equipment must be returned by the agreed return time shown on the reservation confirmation or invoice. Unless otherwise stated in writing: ● Late returns may be assessed a fee of $50 per calendar day, with partial days counted as full days. ● Equipment not returned within three (3) calendar days after the scheduled return date may be considered unreturned, and the Customer may be charged the full replacement cost, in addition to any accrued rental charges, as provided elsewhere in this Agreement. The assessment of late fees does not transfer ownership of the Equipment to the Customer. 9.10 Abandoned Equipment If Equipment cannot be retrieved because of inaccessible property, locked gates, absent customers, abandoned event sites, or similar circumstances, additional pickup charges may apply. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 12 The Customer remains responsible for the Equipment until it has been recovered by The Party Plug. 9.11 Refusal of Delivery The Party Plug reserves the right to refuse delivery or discontinue service if, in its reasonable judgment: ● The event location is unsafe. ● Access conditions were materially misrepresented. ● Required utilities are unavailable for equipment that requires them. ● Weather conditions make delivery unsafe. ● The Customer or guests engage in threatening, abusive, or unlawful conduct. ● The Equipment cannot be operated safely or in accordance with manufacturer recommendations. If delivery is refused due to circumstances within the Customer's control, applicable cancellation policies and charges may apply. 10. Customer Responsibilities 10.1 General Responsibility The Customer accepts full responsibility for the Equipment from the beginning of the Rental Period until all Equipment has been returned to and accepted by The Party Plug. The Customer shall exercise reasonable care to protect the Equipment from damage, theft, misuse, vandalism, excessive wear, weather, and unauthorized use. 10.2 Safe Supervision The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 13 The Customer is solely responsible for supervising all participants, guests, spectators, and anyone using or near the Equipment. The Party Plug does not provide supervision unless specifically stated in writing. The Customer agrees to maintain adequate adult supervision throughout the rental period. 10.3 Supervision of Minors Any Equipment used by or around individuals under eighteen (18) years of age must be continuously supervised by a responsible adult. Parents, guardians, teachers, coaches, or event organizers remain responsible for supervising minors at all times. The Party Plug, its employees, contractors, and delivery personnel are not babysitters or childcare providers. 10.4 Proper Use The Customer agrees to use all Equipment only for its intended purpose and in accordance with any verbal instructions, written instructions, safety labels, or manufacturer recommendations provided by The Party Plug. Equipment shall never be intentionally abused, modified, overloaded, or used in a manner likely to cause damage or injury. 10.5 Prohibited Activities The Customer shall ensure that no person: ● Climbs on Equipment not intended for climbing. ● Stands on tables or chairs. ● Jumps from tables, chairs, or other rental equipment. ● Throws rental equipment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 14 ● Uses Equipment in a reckless or dangerous manner. ● Alters, modifies, repairs, or disassembles any Equipment. ● Removes safety labels or manufacturer markings. ● Uses Equipment while impaired by drugs or excessive alcohol. ● Uses Equipment for unlawful purposes. 10.6 Protection of Equipment The Customer agrees to protect the Equipment from: ● Theft ● Vandalism ● Weather ● Fire ● Smoke ● Flooding ● Excessive moisture ● Mud ● Standing water ● Paint ● Glitter ● Silly string ● Animal waste ● Excessive dirt ● Unauthorized transportation Equipment shall not be left unsecured in public areas or unattended overnight unless reasonable security measures have been taken. 10.7 Utilities & Event Site Requirements When applicable, the Customer agrees to provide: ● Safe access to the event location. ● A level setup area. ● Adequate lighting if setup or pickup occurs after dark. ● Water service when required. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 15 ● Electrical service when required. ● Access to the Equipment throughout the Rental Period. The Customer is responsible for obtaining any permissions, permits, or approvals required by the property owner, venue, homeowners association (HOA), municipality, or governmental authority. 10.8 Event Site Safety The Customer shall inspect the event area before use and notify The Party Plug of any hazardous conditions, including but not limited to: ● Uneven ground ● Holes ● Sprinkler heads ● Tree roots ● Utility boxes ● Glass ● Sharp objects ● Animal waste ● Standing water ● Mud ● Electrical hazards ● Vehicle traffic ● Unsafe surfaces The Party Plug reserves the right to refuse setup or discontinue use if the event site cannot be made reasonably safe. 10.9 Overnight Security If Equipment remains at the event site overnight, the Customer shall take reasonable precautions to protect it from theft, vandalism, weather, and unauthorized use. The Customer remains responsible for all Equipment until it has been retrieved by The Party Plug. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 16 10.10 Smoking, Fire & Hazardous Materials Smoking, open flames, fireworks, grills, welding, generators not supplied or approved by The Party Plug, and hazardous chemicals shall not be used in a manner that could damage the Equipment or create an unsafe environment. The Customer shall not expose Equipment to excessive heat, sparks, embers, or corrosive substances. 10.11 Compliance with Laws The Customer agrees to comply with all applicable federal, state, and local laws, ordinances, regulations, venue policies, and safety requirements while using the Equipment. Any fines, penalties, citations, or damages resulting from the Customer's failure to comply shall be the sole responsibility of the Customer. 10.12 Reporting Damage The Customer shall immediately notify The Party Plug if any Equipment: ● Becomes damaged. ● Stops functioning properly. ● Is involved in an accident. ● Is stolen. ● Is lost. ● Presents a safety concern. The Customer shall not attempt to repair, modify, or replace Equipment without prior written authorization from The Party Plug. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 17 11. Equipment Use, Care & Operating Requirements 11.1 Intended Use The Customer agrees to use all Equipment solely for its intended purpose and in accordance with any operating instructions, safety guidelines, or manufacturer recommendations provided by The Party Plug. Equipment shall not be used in any manner that could reasonably be expected to cause injury, property damage, or excessive wear. 11.2 No Modifications The Customer shall not modify, alter, paint, staple, nail, tape, drill, cut, glue, disassemble, or permanently attach anything to the Equipment without prior written authorization from The Party Plug. This includes, but is not limited to: ● Screws ● Nails ● Staples ● Adhesives ● Permanent tape ● Spray paint ● Decals ● Vinyl graphics ● Zip ties that damage equipment Customers are encouraged to use removable, non-damaging decorating methods when appropriate. 11.3 Equipment Care The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 18 The Customer agrees to exercise reasonable care to prevent unnecessary wear or damage. Equipment shall be protected from: ● Rain when not designed for wet use ● Excessive sunlight when practical ● Standing water ● Mud ● Sand ● Snow ● Ice ● Smoke ● Fire ● Grease ● Oil ● Chemicals ● Sharp objects ● Pets capable of damaging Equipment 11.4 Clean Return Condition Equipment shall be returned in substantially the same condition in which it was received, excluding ordinary wear from proper use. Excessive dirt, food residue, grease, mud, animal waste, glitter, confetti, silly string, tape residue, candle wax, gum, smoke odor, or other abnormal conditions may result in additional cleaning charges. 11.5 Unauthorized Repairs The Customer shall not attempt to repair, service, replace parts, or troubleshoot Equipment unless specifically authorized by The Party Plug. Any repair costs resulting from unauthorized repairs shall be the responsibility of the Customer. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 19 11.6 Commercial Use Unless specifically approved in writing, Equipment rented from The Party Plug is intended only for the Customer's event identified on the reservation. Equipment may not be used: ● For another rental company ● As inventory for another business ● At multiple events during one rental period ● For commercial rental purposes ● To generate rental income for any third party 11.7 Moving Equipment Equipment shall remain in its original setup location unless moving it is reasonably necessary for normal event operations. Heavy equipment, foam equipment, generators, inflatables, or equipment requiring installation by The Party Plug shall not be moved by the Customer without prior approval. Damage resulting from unauthorized movement shall be the Customer's responsibility. 11.8 Food & Beverage Food, beverages, gum, candy, grease, oils, permanent dyes, and similar substances shall not be intentionally placed on Equipment unless the Equipment is specifically intended for such use. Customers are encouraged to promptly clean spills to minimize staining or permanent damage. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 20 11.9 Reasonable Wear The Company understands that Equipment is rented to be used. Normal wear resulting from proper use is expected and does not result in additional charges. Examples of normal wear include: ● Minor surface dust ● Light scuffing ● Ordinary handling marks ● Normal folding and unfolding ● Routine cleaning requirements Normal wear does not include: ● Broken components ● Burns ● Tears ● Missing pieces ● Water damage caused by misuse ● Structural damage ● Deep scratches ● Permanent stains ● Excessive cleaning 11.10 Equipment Inspection Upon Return All Equipment will be inspected by The Party Plug after it has been returned or picked up. The inspection may include: ● Function testing ● Inventory verification ● Cleaning assessment ● Damage assessment ● Safety inspection If damage or shortages are discovered after pickup that could not reasonably have been identified during delivery, the Customer remains responsible as provided in this Agreement. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 21 11.11 Right to Suspend Use The Party Plug reserves the right to instruct the Customer to discontinue use of any Equipment if, in the Company's reasonable judgment: ● The Equipment is being misused. ● Unsafe conditions exist. ● Continued use presents a risk of injury or damage. ● Manufacturer safety guidelines are not being followed. ● Weather or environmental conditions make operation unsafe. If misuse continues after notice, The Party Plug may remove the Equipment or terminate the rental without refund. 12. Weather Policy & Unsafe Operating Conditions 12.1 Customer Responsibility The Customer is solely responsible for monitoring weather conditions before and during the Rental Period. If weather conditions become unsafe, the Customer agrees to immediately discontinue use of the Equipment and take reasonable steps to protect the Equipment from damage. The Customer assumes all risk associated with continued use during unsafe weather conditions. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 22 12.2 Unsafe Weather Conditions Equipment shall not be used whenever weather conditions make operation unsafe. Unsafe weather includes, but is not limited to: ● Lightning ● Thunderstorms ● Heavy rain ● Hail ● Flooding ● Ice ● Snow ● High winds ● Tornado watches or warnings ● Severe weather warnings ● Excessive heat creating unsafe conditions ● Any condition that, in the reasonable judgment of The Party Plug, presents a safety risk. 12.3 Company Authority The Party Plug reserves the sole right to delay, refuse delivery, suspend operation, remove Equipment, or terminate services if weather or site conditions create an unreasonable safety risk to customers, guests, employees, or Equipment. Such decisions are made solely for safety purposes and shall not be considered a breach of this Agreement. 12.4 Customer Decision to Continue If The Party Plug advises the Customer to discontinue use because of unsafe conditions and the Customer chooses to continue using the Equipment, the Customer does so entirely at their own risk. The Customer assumes full responsibility for any resulting: ● Injury The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 23 ● Death ● Property damage ● Equipment damage ● Equipment loss ● Claims made by third parties 12.5 Weather Damage The Customer remains financially responsible for any Equipment damaged as a result of: ● Continued use during unsafe weather ● Failure to properly secure Equipment ● Failure to discontinue operation when instructed ● Failure to move portable Equipment to a protected location when practical 12.6 Weather Delays Delivery and pickup schedules may be adjusted because of weather conditions. The Party Plug will make reasonable efforts to communicate any delays as soon as practical. Weather-related delays do not automatically entitle the Customer to a refund. 12.7 Weather Before Delivery If severe weather prevents safe delivery before Equipment arrives at the event site, The Party Plug may, at its discretion: ● Delay delivery; ● Reschedule the reservation based on availability; ● Issue a rental credit; or ● Cancel the reservation if performance is impossible or unsafe. Any refund or credit will be determined in accordance with the Cancellation Policy and applicable law. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 24 12.8 Weather After Delivery Once Equipment has been delivered or services have begun, changing weather conditions generally do not entitle the Customer to a refund. The Customer acknowledges that outdoor events are inherently subject to changing weather conditions. 12.9 Indoor Relocation If practical and approved by The Party Plug, certain Equipment may be relocated to an indoor location when weather conditions change. Relocation is not guaranteed and depends upon: ● Available space ● Equipment compatibility ● Safety ● Time constraints Additional labor charges may apply. 12.10 Force Majeure The Party Plug shall not be liable for delays, interruptions, cancellations, or failure to perform resulting from circumstances beyond its reasonable control, including but not limited to: ● Severe weather ● Acts of God ● Floods ● Fire ● Lightning ● Windstorms ● Power outages The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 25 ● Water service interruptions ● Vehicle breakdowns ● Road closures ● Fuel shortages ● Supply chain disruptions ● Government orders ● Public health emergencies ● Labor shortages ● Civil unrest ● Terrorism ● Internet or communication outages affecting operations ● Any other event beyond The Party Plug's reasonable control When reasonably possible, The Party Plug will work with the Customer to reschedule services. If rescheduling is not possible, any refund or credit will be determined in accordance with this Agreement and applicable law. 12.11 Equipment-Specific Weather Rules Certain Equipment, including but not limited to foam equipment, inflatables, generators, speakers, and electronic equipment, may have additional weather restrictions contained in their respective Equipment Addendums. Those Equipment Addendums are incorporated into this Agreement and shall control when applicable. 13. Equipment Damage, Loss, Theft & Replacement Costs 13.1 Customer Responsibility The Customer accepts full financial responsibility for all Equipment rented from The Party Plug from the beginning of the Rental Period until the Equipment has been returned to and accepted by The Party Plug. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 26 This responsibility includes damage, theft, loss, vandalism, misuse, unauthorized relocation, excessive cleaning, and any other condition beyond normal wear and tear. 13.2 Ordinary Wear The Party Plug understands that rental equipment is intended to be used. The Customer will not be charged for ordinary wear resulting from proper use. Examples of ordinary wear include: ● Minor surface scratches ● Normal scuff marks ● Routine dirt easily removed during normal cleaning ● Normal folding and unfolding ● Ordinary handling marks Ordinary wear does not include: ● Broken frames ● Bent metal ● Cracked plastic ● Torn fabrics ● Missing hardware ● Burn marks ● Permanent stains ● Mold or mildew ● Smoke damage ● Water damage caused by misuse ● Excessive cleaning ● Missing accessories 13.3 Damage The Customer is responsible for any damage occurring during the Rental Period, regardless of whether caused by the Customer, guests, vendors, participants, contractors, or any third party present at the event. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 27 Damage may include, but is not limited to: ● Broken Equipment ● Bent components ● Torn materials ● Broken welds ● Damaged electronics ● Water intrusion caused by improper use ● Fire damage ● Chemical damage ● Unauthorized modifications ● Vehicle damage during transport by the Customer ● Improper storage ● Animal damage ● Weather damage resulting from failure to follow this Agreement 13.4 Theft The Customer is responsible for any Equipment that is stolen during the Rental Period. If theft occurs, the Customer shall: ● Notify The Party Plug immediately. ● Notify local law enforcement if requested by The Party Plug. ● Cooperate with any investigation. ● Provide any available surveillance footage, witness information, or police reports upon request. Submission of a police report does not relieve the Customer of financial responsibility under this Agreement. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 28 13.5 Lost or Missing Equipment Any Equipment not returned at the end of the Rental Period shall be considered missing until recovered. The Customer shall be responsible for: ● Replacement cost ● Shipping costs ● Taxes ● Assembly costs, if applicable ● Administrative costs associated with replacing inventory Partial returns do not satisfy the Customer's obligations for missing items. 13.6 Replacement Cost Replacement cost means the actual cost reasonably incurred by The Party Plug to replace Equipment with the same or substantially similar item of comparable quality. Replacement cost may include: ● Purchase price ● Shipping ● Freight ● Sales tax ● Assembly ● Installation ● Disposal of damaged equipment, when necessary Replacement cost is not limited to the original rental price. 13.7 Repair Costs If Equipment can reasonably be repaired, The Party Plug may charge the Customer for: ● Parts The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 29 ● Labor ● Shipping ● Manufacturer service ● Diagnostic testing ● Cleaning required due to damage ● Loss of rental income while Equipment is unavailable for rent, if permitted by applicable law The Party Plug will use commercially reasonable repair methods. 13.8 Excessive Cleaning Equipment shall be returned in reasonably clean condition. Additional cleaning charges may be assessed when Equipment is returned with: ● Mud ● Excessive dirt ● Food ● Grease ● Sticky substances ● Candle wax ● Tape residue ● Gum ● Paint ● Glitter ● Confetti ● Silly string ● Smoke residue ● Animal waste ● Bodily fluids ● Mold or mildew caused during the Rental Period Cleaning charges shall reflect the actual labor and materials reasonably required to restore the Equipment. 13.9 Inspection Upon Return The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 30 The Party Plug will inspect all Equipment after pickup or return. Some damage may not be immediately visible during pickup. The Customer agrees that hidden damage discovered during inspection remains the Customer's responsibility if it reasonably occurred during the Rental Period. The Party Plug may photograph, document, or otherwise record the condition of Equipment before delivery and after return. 13.10 Payment for Damage If repair or replacement costs are owed, The Party Plug may: ● Apply any security deposit. ● Process authorized charges to the payment method on file in accordance with this Agreement. ● Issue an invoice. ● Pursue any other remedies available under this Agreement or applicable law. Whenever practical, The Party Plug will provide an itemized summary of charges before processing payment. 13.11 Failure to Return Equipment Equipment not returned within three (3) calendar days after the agreed return date may, at The Party Plug's discretion, be considered wrongfully retained. In addition to late fees, The Party Plug may: ● Charge the full replacement cost of the Equipment. ● Recover the Equipment through lawful means. ● Seek reimbursement for collection costs, attorney fees, court costs, and other expenses as permitted by law. ● Report the matter to law enforcement when appropriate. Nothing in this section transfers ownership of the Equipment to the Customer. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 31 13.12 No Transfer of Ownership Payment of repair costs, replacement costs, late fees, or other charges does not transfer ownership of any Equipment to the Customer. All Equipment remains the sole property of The Party Plug unless expressly sold pursuant to a separate written agreement. 14. Cancellation, Rescheduling & Refund Policy 14.1 Reservation Commitment When The Party Plug accepts a reservation, Equipment is removed from inventory and reserved exclusively for the Customer's event. Because other customers may be turned away, cancellations may result in fees as outlined in this Agreement. 14.2 Booking Deposit Any booking deposit or reservation fee paid to reserve Equipment or services is non-refundable unless otherwise required by law. Booking deposits compensate The Party Plug for reserving inventory, scheduling staff, and declining other rental opportunities. 14.3 Customer Cancellations The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 32 All cancellation requests must be submitted in writing by email to: service@thepartyplug.org The effective cancellation date shall be the date The Party Plug receives the written request. 14.4 Cancellation Schedule Unless otherwise stated on the Customer's invoice or reservation confirmation: More than 14 days before the event ● Booking deposit remains non-refundable. ● Any additional payments made beyond the booking deposit will be refunded. 7–14 days before the event ● Booking deposit remains non-refundable. ● The Party Plug may retain up to 50% of the total rental amount to cover reserved inventory and scheduling costs. Less than 7 days before the event ● All payments made may be forfeited. ● No refund is guaranteed. The Party Plug may waive these provisions at its sole discretion. 14.5 Same-Day Cancellations & No-Shows If the Customer: ● Is not present at the scheduled delivery time; ● Refuses delivery without prior notice; ● Fails to provide access to the event site; ● Cannot be contacted using the information provided; ● Cancels after delivery personnel have been dispatched; The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 33 the reservation may be treated as a same-day cancellation. No refund will be issued for same-day cancellations or customer no-shows. Additional delivery or return-trip charges may also apply. 14.6 Weather-Related Cancellations Weather-related cancellations shall be governed by Section 12 of this Agreement. When weather prevents safe performance before Equipment has been delivered, The Party Plug may, at its discretion: ● Reschedule the rental; ● Issue a rental credit valid for 12 months from the original event date; or ● Provide a partial or full refund if required by law or determined appropriate by The Party Plug. Once Equipment has been delivered or services have begun, weather generally does not entitle the Customer to a refund. 14.7 Rescheduling The Party Plug understands that unexpected circumstances arise. Whenever practical, The Party Plug will make reasonable efforts to accommodate requests to reschedule an event. Rescheduling is: ● Subject to Equipment availability. ● Subject to staffing availability. ● Not guaranteed. Approved rescheduled events shall retain the original booking deposit. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 34 14.8 Company Cancellation If The Party Plug must cancel a reservation because it is unable to perform the services due to circumstances within its reasonable control and no comparable replacement equipment or service can be provided, the Customer will receive either: ● A full refund of all amounts paid; or ● The opportunity to reschedule the reservation. This provision does not apply to cancellations resulting from circumstances addressed under the Force Majeure provisions of this Agreement. 14.9 Partial Refunds No refund shall be issued for: ● Early pickup requested by the Customer. ● Equipment returned before the scheduled return time. ● Equipment not used during the Rental Period. ● Reduced attendance at the event. ● Customer dissatisfaction unrelated to Equipment performance. ● Customer scheduling errors. 14.10 Service Interruptions The Party Plug is not responsible for interruptions caused by: ● Weather; ● Utility outages at the event site; ● Venue restrictions; ● Customer delays; ● Unsafe operating conditions; ● Guest misconduct; ● Circumstances beyond The Party Plug's reasonable control. Refunds for interrupted services, if any, shall be determined at The Party Plug's reasonable discretion unless otherwise required by law. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 35 14.11 Refund Processing Approved refunds will generally be processed to the Customer's original payment method within 5–10 business days, depending on the payment processor and financial institution. The Party Plug is not responsible for delays caused by third-party payment processors or financial institutions. 14.12 No Waiver If The Party Plug chooses to issue a refund, waive a cancellation fee, or provide a credit in one instance, that decision shall not create an obligation to do so in future transactions. Each reservation will be evaluated based upon its individual circumstances. 15. Assumption of Risk, Release of Liability & Indemnification 15.1 Assumption of Risk The Customer acknowledges that the use of rental equipment, participation in recreational activities, and attendance at events inherently involve risks that cannot be completely eliminated. These risks may include, but are not limited to: ● Slips, trips, and falls ● Collisions with people or equipment ● Wet or slippery surfaces ● Uneven terrain ● Weather-related hazards The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 36 ● Equipment misuse ● Physical exertion ● Allergic reactions ● Property damage ● Injuries caused by participants or spectators ● Other known and unknown hazards associated with recreational activities The Customer voluntarily accepts and assumes all risks associated with the possession, setup, operation, use, transportation, and return of the Equipment. 15.2 Responsibility for Participants The Customer accepts full responsibility for the conduct and safety of: ● Family members ● Guests ● Invitees ● Participants ● Spectators ● Employees ● Volunteers ● Contractors ● Vendors ● Any other individual present at the event The Customer agrees to exercise reasonable supervision throughout the Rental Period. 15.3 Release of Liability To the fullest extent permitted by Nebraska law, the Customer releases, waives, and discharges The Party Plug, LLC, its owners, members, managers, employees, contractors, agents, representatives, affiliates, successors, and assigns from any and all claims, demands, causes of action, damages, losses, liabilities, costs, or expenses arising out of or related to: ● The rental or use of Equipment. ● Participation in activities involving the Equipment. ● Delivery, setup, pickup, or transportation of Equipment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 37 ● Acts or omissions of participants or guests. ● Property damage. ● Personal injury. ● Illness. ● Death. ● Weather conditions. ● Site conditions. ● Utility interruptions. ● Equipment misuse. ● Failure to follow instructions. ● Any condition outside the reasonable control of The Party Plug. This release applies regardless of whether the claim is brought by the Customer or by someone participating in or attending the Customer's event. Nothing in this Agreement releases The Party Plug from liability for its own gross negligence, willful misconduct, or any liability that cannot legally be waived under applicable law. 15.4 Limitation of Liability To the fullest extent permitted by law, The Party Plug's total liability arising out of any rental or service shall not exceed the total rental fees actually paid by the Customer for the specific reservation giving rise to the claim. Under no circumstances shall The Party Plug be liable for: ● Lost profits ● Lost business opportunities ● Lost income ● Event cancellation expenses ● Consequential damages ● Incidental damages ● Special damages ● Punitive damages ● Emotional distress ● Loss of enjoyment ● Indirect damages This limitation applies regardless of the legal theory asserted. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 38 15.5 Customer Indemnification The Customer agrees to defend, indemnify, and hold harmless The Party Plug, LLC, its owners, employees, contractors, representatives, affiliates, successors, and assigns from and against any claims, lawsuits, judgments, liabilities, damages, fines, penalties, losses, costs, or expenses (including reasonable attorney fees and court costs) arising from or related to: ● The Customer's use of the Equipment. ● The acts or omissions of the Customer. ● The acts or omissions of guests, participants, vendors, or invitees. ● Failure to supervise minors. ● Unsafe event conditions. ● Violation of this Agreement. ● Violation of applicable laws or venue rules. ● Damage to third-party property. ● Injury to any person occurring during the Rental Period. This obligation survives the completion of the rental. 15.6 Property Damage The Customer is solely responsible for damage caused by the Customer, guests, participants, vendors, or invitees to: ● The event venue. ● Private property. ● Public property. ● Utilities. ● Landscaping. ● Vehicles. ● Buildings. ● Sidewalks. ● Driveways. ● Any other property affected during the Rental Period. The Party Plug assumes no responsibility for property damage resulting from the Customer's event, except where caused by The Party Plug's gross negligence or willful misconduct. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 39 15.7 Medical Emergencies The Customer is responsible for obtaining emergency medical assistance if needed during the event. The Party Plug does not provide medical services and makes no representation regarding the physical ability of any participant to safely use the Equipment. Participation by individuals with medical conditions, disabilities, allergies, pregnancy, recent surgery, or other health concerns is at their own discretion and risk or that of their parent or legal guardian. 15.8 Insurance The Customer understands that The Party Plug's insurance policies, if any, are maintained for the protection of The Party Plug and do not provide insurance coverage for the Customer, participants, guests, or their property. The Customer is responsible for obtaining any insurance they believe appropriate for their event. 15.9 No Guarantee of Event Success The Party Plug does not guarantee: ● Specific attendance. ● Weather conditions. ● Participant satisfaction. ● Event success. ● Equipment compatibility with third-party products. ● Continuous utility service. ● Specific performance beyond the intended operation of the Equipment. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 40 The Party Plug's obligation is limited to providing the rented Equipment or services in substantially the condition described at the time of delivery. 15.10 Survival The provisions contained in this Section shall survive the expiration, termination, completion, cancellation, or fulfillment of this Agreement and remain enforceable to the fullest extent permitted by law. 15.11 Customer Acknowledgment The Customer acknowledges that: ● They have read this Agreement in its entirety. ● They understand the rights they are giving up by accepting this Agreement. ● They have had the opportunity to ask questions before making payment or accepting delivery. ● They voluntarily accept these terms as a condition of renting Equipment or services from The Party Plug. 16. Legal Provisions 16.1 Governing Law This Agreement shall be governed by and interpreted in accordance with the laws of the State of Nebraska, without regard to its conflict of law principles. 16.2 Venue The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 41 Any legal action arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts having jurisdiction in Douglas County, Nebraska, unless another venue is required by applicable law. The Customer consents to the jurisdiction of such courts. 16.3 Good Faith Resolution Before filing a lawsuit, both parties agree to make a good faith effort to resolve any dispute through direct communication. The Customer agrees to promptly notify The Party Plug of any concern regarding Equipment, billing, or services and allow The Party Plug a reasonable opportunity to investigate and resolve the matter. Nothing in this section prevents either party from seeking emergency legal relief when necessary. 16.4 Mediation If a dispute cannot be resolved through direct communication, either party may request mediation before filing suit. Unless otherwise agreed in writing, mediation shall occur in Douglas County, Nebraska. Each party shall bear its own attorney fees associated with mediation and shall share mediation costs equally unless otherwise agreed. 16.5 Attorney Fees & Collection Costs If The Party Plug must pursue collection of unpaid amounts or enforce this Agreement, the Customer agrees to pay all reasonable costs of collection, including: ● Court costs ● Collection agency fees The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 42 ● Reasonable attorney fees ● Filing fees ● Service fees ● Interest permitted by law ● Any other expenses reasonably incurred in enforcing this Agreement If applicable law requires a different allocation of these costs, the law shall control. 16.6 Electronic Records The Customer agrees that electronic records maintained by The Party Plug, including invoices, payment confirmations, emails, text messages, photographs, inspection reports, delivery records, and electronic communications, may be used as evidence to establish the terms of this Agreement and the condition of the Equipment. 16.7 Electronic Acceptance The Customer acknowledges that payment of an invoice, electronic acceptance, online booking, digital signature, or any other electronic method of acceptance constitutes the Customer's legal agreement to be bound by this Agreement. The parties agree that electronic signatures and electronic records shall have the same force and effect as original handwritten signatures to the fullest extent permitted by applicable law. 16.8 Entire Agreement This Agreement, together with any applicable Equipment Addendum, invoice, reservation confirmation, or written amendment signed by The Party Plug, constitutes the complete agreement between the parties. It supersedes all prior oral or written discussions, negotiations, understandings, or representations relating to the rental. No verbal statement made by either party shall modify this Agreement. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 43 16.9 Amendments The Party Plug reserves the right to update this Agreement for future rentals. Any revision shall apply only to reservations accepted after the effective date of the revised Agreement unless both parties expressly agree otherwise in writing. No amendment to an existing reservation shall be effective unless made in writing by The Party Plug. 16.10 Waiver Failure by The Party Plug to enforce any provision of this Agreement on one occasion shall not constitute a waiver of its right to enforce that provision or any other provision on future occasions. 16.11 Severability If any provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified only to the extent necessary to make it enforceable while preserving its original intent whenever possible. 16.12 Assignment The Customer may not assign, transfer, delegate, or otherwise transfer any rights or obligations under this Agreement without the prior written consent of The Party Plug. The Party Plug may assign or transfer its rights under this Agreement as part of a sale of the business, merger, restructuring, or other lawful business transaction. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 44 16.13 Survival Any provision of this Agreement that by its nature should survive the completion, expiration, cancellation, or termination of the rental shall remain in effect, including but not limited to: ● Payment obligations ● Damage and replacement responsibilities ● Indemnification ● Release of liability ● Attorney fees ● Collection costs ● Governing law ● Dispute resolution ● Confidentiality obligations, if any 16.14 Customer Certification By accepting this Agreement, the Customer certifies that: ● They are at least eighteen (18) years of age. ● They have authority to enter into this Agreement. ● All information provided to The Party Plug is true and accurate. ● They have read and understood this Agreement. ● They agree to comply with all terms and conditions contained herein. 17. Photo, Video & Marketing Release 17.1 Equipment Photography The Party Plug may photograph or video its Equipment before, during, or after delivery for inventory control, condition documentation, quality assurance, training, insurance, or dispute resolution purposes. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 45 17.2 Promotional Use Unless the Customer notifies The Party Plug in writing before the event, the Customer grants The Party Plug permission to use photographs or videos of Equipment setups, event décor, and general event scenes for advertising, marketing, social media, website content, and promotional materials. The Party Plug will make reasonable efforts not to identify the Customer by full name without additional consent. 17.3 Minor Children The Party Plug will not intentionally identify a minor child by full name in marketing materials without the consent of the child's parent or legal guardian. 17.4 Opt-Out Customers who do not wish for photographs or videos of their event to be used for promotional purposes must notify The Party Plug in writing before the scheduled event date. Opting out does not restrict The Party Plug from taking photographs for documentation, inventory, insurance, 18. Customer Acknowledgment & Acceptance 18.1 Acknowledgment By signing this Agreement or by submitting payment for any invoice issued by The Party Plug, the Customer acknowledges and agrees that they: The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 46 ● Have received and had the opportunity to read this Agreement in its entirety. ● Understand all terms, conditions, policies, and responsibilities contained herein. ● Have had the opportunity to ask questions before accepting this Agreement. ● Voluntarily agree to all provisions contained in this Agreement. ● Understand that payment of an invoice constitutes acceptance of this Agreement when no handwritten signature is required. 18.2 Acknowledgments The Customer acknowledges the following by placing their initials next to each provision below or, if accepted electronically, by acknowledging these provisions during the booking or payment process. Customer Initials The Party Plug, LLC Customer Acknowledgment I understand that I am financially responsible for all rented Equipment until it has been returned to and accepted by The Party Plug. I understand that I am responsible for damage, theft, loss, excessive cleaning, unauthorized relocation, and missing Equipment occurring during the Rental Period. I understand that Equipment rented from The Party Plug may not be subleased, re-rented, loaned, transferred, or used by another rental company or commercial business without prior written permission. I understand that weather conditions may require Equipment to be removed from service or rentals to be delayed, postponed, or canceled for safety reasons. I understand that I am responsible for supervising all guests and minors using or near the Equipment. I understand that I must immediately discontinue use of Equipment whenever unsafe conditions exist. I authorize The Party Plug to retain my payment method on file and to process charges authorized by this Agreement, including unpaid balances, late fees, repair costs, replacement costs, cleaning fees, and other authorized charges. Master Rental & Service Agreement | Version 1.0 | Effective August 2026 47 I understand that booking deposits are non-refundable except where otherwise required by law or specifically approved in writing by The Party Plug. I understand that The Party Plug may photograph its Equipment before and after my rental for documentation, inventory, insurance, quality control, and dispute resolution purposes. I understand that this Master Rental & Service Agreement applies to this rental and any applicable Equipment Addendum(s). 19. Electronic Acceptance If this Agreement is accepted electronically, the Customer acknowledges that any of the following actions constitute the Customer's legally binding acceptance of this Agreement: ● Paying an invoice issued by The Party Plug. ● Clicking an online payment or acceptance button. ● Booking Equipment through The Party Plug's website. ● Accepting delivery of Equipment. ● Picking up Equipment. ● Allowing another person to accept Equipment on the Customer's behalf. ● Using any Equipment provided by The Party Plug. The Customer agrees that electronic acceptance carries the same legal force and effect as an original handwritten signature to the fullest extent permitted under applicable law. By paying any invoice issued by The Party Plug, the Customer certifies that they have received, read, understood, and agree to be legally bound by this Master Rental & Service Agreement and any applicable Equipment Addendum(s). Payment of the invoice constitutes the Customer's electronic signature and acceptance of this Agreement to the fullest extent permitted by applicable law. The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 48 The Party Plug Contact Information The Party Plug, LLC 402-915-0635 service@thepartyplug.org www.thepartyplug.org The Party Plug, LLC Master Rental & Service Agreement | Version 1.0 | Effective August 2026 49
1. Equipment Only Provider
The Party Plug is strictly an equipment rental supplier. We supply, deliver, and/or stage party equipment. The Party Plug does not provide event staffing, referees, monitors, or on-site supervision. Customer acknowledges and agrees that Customer is solely responsible for hosting, directing, operating, and supervising all participants and guests during the rental period.
2. Safe Operation & Care
Customer agrees to operate all equipment in accordance with manufacturer guidelines and instructions provided by Company. For inflatables and foam machines, an adult aged 18+ must supervise at all times. Inflatables must not be operated in winds exceeding 15 mph or during electrical storms.
3. Delivery, Pickup & Access
Free customer pickup is available at our Omaha warehouse facility. For delivery orders, Customer must provide safe, unobstructed access to the staging area and ensure utility lines/spigots/power sources are ready. Standard delivery is flat $15 for 0-10 miles and $25 for 10+ miles across the Omaha metro.
4. Cancellations & Weather Policy
We understand Nebraska weather is unpredictable. If rain, high winds, or severe storms prevent outdoor use on your reserved date, you may reschedule your booking to any available date within 12 months with no penalty, provided notice is given prior to equipment dispatch.
5. Questions & Support
For questions regarding this agreement, email us at service@thepartyplug.org.
